Q: A section 20 letter was received on 6th October 2020, relating to ongoing issues with the External Wall System. Although a response was sent detailing questions, no answers or further correspondence was received. Then on 23rd December 2021, leaseholders received a letter explaining that £307,649 has been spent on various items, for which leaseholders […]
Archives: FAQs
Request for inspection of service charge accounts and supporting documents
Q: Would you be kind enough to share the below draft email with one of your honorary consultants (preferably a leasehold lawyer) to ask them for thoughts/feedback/suggested amendments/additions/deletions? This is really our RTA’s attempt to begin an FTT challenge in earnest, as the developer-controlled RMC and managing agent continue to withhold a lot of the […]
Compensation for interruption of Water Supply
Q: I write concerning the interruption to our water supply due to a burst main and subsequent work by Southern Water. This occurred in November; the water supply was off for about 30 hours and a further number of hours while the building’s drained system got back up to normal. During that time our contractors […]
Subletting
Q: The son of a deceased who owned one of the flats has now told me that it is his intention to rent out this flat. Is this allowed under the terms of our lease? FPRA Director Shaun O’Sullivan replies: Some leases are silent on sub-letting, some (perhaps most) state that sub-letting […]
Section 20 Delay
Q: Our managing agent served us with the first section 20 in April 2018, and it hasn’t gone anywhere since then. Is it still active two years later, or should we expect the process to have to start from the beginning again if and when they move it forward? FPRA Director Bob Slee replies: […]
Lack of Transparency
Q: Can we request accounts on behalf of residents under Section 21 notice, if we are not formally recognised by our managing agents? We don’t have the required 50 per cent. We have been told we can’t. They have previously stated they will work with us, however. Does this also apply to Section 22 notice […]
Terrorism
Q: Can you advise us on the issue of terrorism insurance? We are a block of 12 flats in south London and we have recently renewed our buildings insurance policy. We were invited to purchase terrorism insurance. Our block is a self-managing block (although there is a separate private freeholder) in a residential neighbourhood, not close to […]
Abandoned Bikes
Q: We have limited accommodation for the growing number of bicycles owned by our 120 residents while valuable space is being taken up by dusty old machines, some of which appear to have been abandoned. Can we give notice to residents that if they do not remove the tag we’ve put on each bicycle by […]
Taxing Situation
Q: We have now accumulated nearly £20,000 in the bank. It is now time to earn some interest on it which will require paying Corporation Tax. I have telephoned and written to HMRC without success to find out how we initiate the process. How we should proceed? FPRA Hon Consultant Gordon Whelan replies: I […]
Malfunctioning Lifts
Q: The first occupants here arrived in May 1918 and to date 60 per cent of the apartments have been sold. The situation which currently concerns us all is the problem of the lift malfunctioning such as: 23 May 2019: one person trapped from 1330 to 1430 30 September 2019: one person trapped from 1125 to 1230 […]