Question 1

Residents

Accepted Answer

It is an extremely difficult question that I need to ask. We have eight flats in our block and all tenants are on very long leases. One of the elderly tenants has a worsening case of Dementia and her mood swings are quite alarming. It is now becoming an almost daily occurrence of her standing by her balcony door and shouting for help as follows.. "help me" or "help me I'm on fire" or "help me I'm ninety years old". A few of the tenants are becoming increasingly agitated by these events and I am getting daily calls from them or their family members asking me "to try and do something about this". I have spoken to the lady in questions family members and they are aware of the situation. She has now employed the help of two carers but this has not improved the situation at all. Is there any advice you can offer? The FPRA responds: I appreciate this is a very difficult situation. Given this is a daily occurrence and the impact on other residents this is almost certainly a breach of the ladies lease although I have not read yours but most include quiet enjoyment etc. Before going down a formal route I suggest writing to your local adult social services dept of your Council and raise a 'safeguarding alert' as there is clearly a risk to herself and potentially others. Hopefully they will assist her and her family find a more appropriate accommodation to meet her needs. You may also want to contact her GP if you know it or the Alzheimer's Society and raise your concerns with them. If you need more advice about more formal action for breaching the terms of the lease let us know and we can refer to a legal advisor.

Question 2

Residents

Accepted Answer

It is an extremely difficult question that I need to ask. We have eight flats in our block and all tenants are on very long leases. One of the elderly tenants has a worsening case of Dementia and her mood swings are quite alarming. It is now becoming an almost daily occurrence of her standing by her balcony door and shouting for help as follows.. "help me" or "help me I'm on fire" or "help me I'm ninety years old". A few of the tenants are becoming increasingly agitated by these events and I am getting daily calls from them or their family members asking me "to try and do something about this". I have spoken to the lady in questions family members and they are aware of the situation. She has now employed the help of two carers but this has not improved the situation at all. Is there any advice you can offer? The FPRA responds: I appreciate this is a very difficult situation. Given this is a daily occurrence and the impact on other residents this is almost certainly a breach of the ladies lease although I have not read yours but most include quiet enjoyment etc. Before going down a formal route I suggest writing to your local adult social services dept of your Council and raise a 'safeguarding alert' as there is clearly a risk to herself and potentially others. Hopefully they will assist her and her family find a more appropriate accommodation to meet her needs. You may also want to contact her GP if you know it or the Alzheimer's Society and raise your concerns with them. If you need more advice about more formal action for breaching the terms of the lease let us know and we can refer to a legal advisor.

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