Shoddy work

Q: I moved into my new build apartment nine months ago. It is situated in a block of 42 apartments,18 being sold to owner occupiers and buy-to-let landlords and approximately 20 being rented out by the management due to them not selling. As leaseholders all of us are now experiencing the fallout from shoddy builders, […]

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Onsite Sewage Treatment

Q: I quote from the Summary of Rights: To consultation on major works costing over £250 per flat or £100 per flat in respect of ongoing contract which is for a period more than 12 months (1985 S.20 as amended by 1987 Sch.2 para.3 and by 2002 Ss 150 – 1); failure to comply excess […]

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Excess in an Insurance Claim

Q: Recently our RMC had to renew a frequent argument, about who should pay the excess in an insurance claim, forwarded on behalf of our owner-lessee who owns a ground-floor flat. The cause was one of the commonest, a leak of water from a shower room of another flat above him. We saw articles in […]

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High Insurance Premium

Q: Our residents’ association is managed for the freeholder by managing agents. After lengthy correspondence they have agreed that the premium paid to insurers for the residents’ association is excessively high and have agreed to reduce it, still using the same company, to match a competitive quotation we supplied to them. They have, without being […]

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Fire Inspections

Q: Our last Fire Inspection was in 2012. On going through it, I cannot find indication as to when the next inspection is due. Can you clarify the regulation re regularity of fire inspections in properties such as ours. Plus – is it down to us, or the Fire Service to initiate it? In the last […]

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Gas Safe

Q: Some of the flats on the development we manage are let by the flat owners. Whilst we know it is necessary for the individual landlords to obtain Landlords’ Gas Safe Certificates for their properties we would like to know if it is necessary for us, as a residential management company, to see copies of […]

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Expenses Refused

Q:  In the past our old landlord included, with our agreement, a charge of £50 per apartment (there are 37) in the annual service charge, and this £1,850 was passed over to the residents’ association to defray expenses on such items as room hire for meetings, refreshments at the AGM, stationery, professional advice, and, of […]

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Struggle with Accounts

Q: Following our query last year regarding our accounts, we have now updated the Limited Company accounts to ensure that they are in the correct format, and made various changes to the contents, but not yet the format, of the Residents’ Association accounts. Since then, I have been informally advised by a Managing Agent, that […]

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What Can We Charge?

Q: We are not sure whether the lease allows us to raise administration charges as per the Commonhold and Leasehold Reform Act. We would like to say how much we appreciate the helpful advice that you have given us in the years that we have been members.   FPRA Legal Expert Nick Roberts replies: I […]

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Debit Cards

Q:  Our bank (Barclays) have advised us that they will soon be discontinuing the use of cheque submission and advised us to make use of electronic banking and have the use of a debit card for purchase of items needed to maintain the property. The directors had a meeting in August and agreed to obtain […]

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